About IndustrialHR

IndustrialHR exists to support employers navigating complex, high-risk workplace matters where accuracy, judgement and process genuinely matter. Many employers do not have the time, experience or distance required to manage serious HR and industrial relations issues internally. When workplace matters escalate, IndustrialHR provides clear, technically sound support so decisions are made properly and with confidence.

We work with employers who want certainty, not generic advice, and who recognise when workplace issues are best managed by an experienced external practitioner.

A Practical, Human and Technically Accurate Approach

OUR APPROACH

IndustrialHR operates with a practical, disciplined and human approach. Our work is grounded in legislation and informed by real-world experience across investigations, compliance, wage matters and industrial relations.

We work with employers who do not want to be personally embedded in difficult or time-consuming employee issues. Many of the matters we manage are emotionally charged, technically complex or prolonged, and distract leaders from running their business. IndustrialHR steps in to take ownership of these matters.

Our role is to act as the HR function for the business, managing workplace matters end-to-end with the industrial relations experience required to ensure each step is handled correctly, documented properly and progressed to a defensible outcome.

Organisations We Work With

WHO WE SUPPORT

We support organisations of varying size and complexity, from small to mid-sized businesses and not-for-profits through to large organisations and enterprise environments.

Smaller and growing workplaces engage IndustrialHR when HR issues escalate beyond internal capability. Larger organisations and enterprise clients engage us for specialist support, particularly in high-risk investigations, complex employee relations matters and enterprise bargaining processes.

Across all environments, our role is the same: to provide independent, technically accurate and defensible support where workplace matters carry legal, industrial or reputational risk.

Unlimited HR Support

$3 / employee / week

Unlimited email HR advice
Everyday HR questions
Award & policy guidance
Templates & documentation
Proactive risk alerts

Specialist HR & Industrial Relations Capability

SCOPE & EXPERTISE

IndustrialHR’s work includes workplace investigations, wage and award compliance, payroll remediation, enterprise bargaining, bullying and harassment matters, psychosocial safety concerns, whistleblower responses, workplace reviews, culture diagnostics and structured case management.

We also support employers through performance management processes, capacity issues and redundancy programs. This breadth allows us to manage matters that evolve over time and require careful coordination, documentation and sound judgement.

Behind IndustrialHR

MEET THE FOUNDER

IndustrialHR is led by Rhiannon, a practitioner with fifteen years’ experience across HR and industrial relations. Her background includes complex award interpretation, wage compliance work, high-risk investigations and large-scale organisational change.

Rhiannon is known for her technical precision, her ability to translate complex regulatory requirements into clear, practical guidance, and her calm, steady approach to difficult workplace matters. She believes serious HR risks must be managed commercially and decisively, not cautiously or indefinitely, and that high-impact workplace decisions require expert oversight, defensible process and timely resolution.

Unlimited HR Support

$3 / employee / week

Unlimited email HR advice
Everyday HR questions
Award & policy guidance
Templates & documentation
Proactive risk alerts

Built for High-Risk, High-Impact Matters

WHY INDUSTRIALHR EXISTS

IndustrialHR exists because traditional HR models are expensive, inefficient and often misaligned with how employers actually need support. Many businesses are forced into high-cost HR subscriptions that provide limited, generic advice, or they pay significant hourly rates for minor issues that do not warrant full project work.

IndustrialHR was built to change that model.

We provide a low-cost, accessible HR subscription that delivers practical, written advice via email and curated templates, allowing employers to get timely guidance without paying for support they may never use. This approach keeps everyday HR costs low, avoids unnecessary escalation, and removes the need to pay multiple providers for fragmented advice.

When matters do escalate and require specialist intervention, support transitions into clearly scoped project work charged on an hourly basis. This ensures employers are only paying for high-level expertise when it is genuinely needed, rather than carrying inflated HR costs at all times.

The result is a commercially realistic model. Employers retain control of their HR budget, access accurate and practical advice when they need it, and reserve their spend for investigations, case management and complex matters that require expert oversight. HR templates and foundational support should be accessible and cost-effective, not priced at thousands of dollars.

IndustrialHR exists to provide a better, more realistic way for employers to manage HR properly.

Ongoing HR Support Through IndustrialHR Alliance

(SUB-BRAND INTRO)

INDUSTRIALHR ALLIANCE

In addition to specialist project work, IndustrialHR offers IndustrialHR Alliance, a web-based HR support subscription for employers who need ongoing written guidance without engaging full project services.

Alliance provides email-based HR support, access to curated templates and documentation, and proactive risk awareness for everyday HR questions. It is designed to support internal decision-making and prevent issues from escalating, while allowing specialist services to be engaged separately when higher-risk matters arise

Explore IndustrialHR Alliance

Unlimited HR Support

$3 / employee / week

Unlimited email HR advice
Everyday HR questions
Award & policy guidance
Templates & documentation
Proactive risk alerts

A Trusted HR Partner

IndustrialHR continues to evolve as a trusted partner for organisations seeking strong HR foundations, reliable support and specialist capability when issues escalate. The commitment to accuracy, clarity and professionalism remains at the centre of everything we do.

Contact IndustrialHR