HR and workplace relations, Gold Coast and Australia-wide
Dismissal, complaint or pay problem? Get a straight answer.
IndustrialHR helps employers handle the matters that turn into claims: dismissals, investigations, underpayments and complaints. 20 years in HR and industrial relations, with advice in plain English before you act.
Work for a business and been dismissed or underpaid? Find out where you stand
Rhiannon Howard
Founder, IndustrialHR
From $295 a month
Plus GST, for unlimited written HR advice through Alliance
20 years
Across investigations, wage compliance and organisational change
SME to enterprise
Not-for-profits, growing businesses and large organisations
Where employers usually need us
Whatever the issue, the approach is the same: clear advice in plain English, and a process that holds up if someone challenges it.
Workplace investigations
Misconduct, bullying, harassment, psychosocial complaints and whistleblower disclosures, investigated properly, with findings you can act on and defend.
How we handle it →Wage and award compliance
Award checks, classification reviews and underpayment fixes, so you know the size of the problem before a regulator or an employee does.
How we handle it →Performance and exits
Performance, conduct and medical capacity processes, warnings and redundancies, documented properly at each step so the decision stands.
How we handle it →Complaints and claims
Grievances, formal complaints, AI-written letters and claims that have just landed, answered properly and on time so a complaint doesn't become a case.
How we handle it →Two ways to work with us
Everyday advice sits in a low-cost membership. Bigger issues are scoped and quoted before we start.
Ongoing HR support
IndustrialHR Alliance
Written HR advice whenever you need it, from $295 a month, set by the size of your business. For employers who want a second opinion and the right paperwork, while still making their own decisions.
- Unlimited email HR advice
- Award and policy guidance
- Templates and documentation
- Alerts when the rules change
Help with an issue
One matter, start to finish
Scoped and quoted before we start, so you know the cost up front. For investigations, underpayments, dismissals and restructures where the evidence and the process have to stand up.
- Investigations and complaints
- Underpayment reviews and fixes
- Restructures and redundancies
- Enterprise bargaining
HR support that fits the size of the problem
Most employers end up with one of two bad deals: an expensive HR subscription that gives generic advice, or high hourly rates for quick questions. Either way, you pay for support you don't use.
IndustrialHR keeps the two apart. Everyday advice and templates are affordable and easy to get. Your budget is saved for the investigations and complex matters that need expert hands.
Led by Rhiannon Howard
Rhiannon has 20 years in HR and industrial relations, including award interpretation, wage compliance, high-risk investigations and large-scale organisational change.
She deals with serious workplace issues quickly and commercially, so matters are resolved properly instead of sitting open for months. Her advice is written so your managers can use it on Monday morning.
Getting started
Whether you need help with an issue or ongoing HR support, start with a consultation. Tell us what's happening and we'll tell you what it involves and what it costs before you commit to anything.
Privacy Policy | Terms of Service
© 2026 IndustrialHR. All rights reserved.
Gold Coast, Queensland | 0481 100 416
IndustrialHR does not provide legal advice.
Privacy Policy | Terms of Service
© 2026 IndustrialHR. All rights reserved.
Gold Coast, Queensland | 0481 100 416
IndustrialHR does not provide legal advice.